* How do I bid on PennyAuctionSite?
Bidding on PennyAuctionSite is straightforward. Just follow these five simple steps:
1) Register for free
2) Charge-up your account with bids
3) Pick an auction
4) Place bids by pressing the BID button
5) Bid and win!
* Are the products on auction new or used?
All the products auctioned are new and come with the manufacturer's warranty.
* How much do I have to pay for a product, in case I had the change to buy it from PennyAuctionSite?
You only have to pay for the final price. For example 2 usd and 25 cents. The final price includes also value added tax and shipping fees.
* Do I have to pay shipping fee in case of winning an auction?
No, all the shipping expenses are included in the final price.
* When does an auction end?
An auction ends once the clock has reached countdown without a new bid being placed. You will see a sign “Sold” in the item window.
* PennyAuctionSite seems too good to be true?
No - PennyAuctionSite is for real. We can offer our low prices on products by charging a $1 fee for every placed bid. In order to place bids,
you need to purchase credits prior to bidding. A product that sells for $1 has received 100 bids and thus up to $100 in total has been paid in
bidding fees by different bidders.
* What happens if at a brand new auction only one bid is being submitted and nobody else raises the bid?
The auction closes and the product is sold for one pence.
* What should I do when I get an opportunity to buy an item?
You will get contacted by the email and told about further instructions.
* Why does the auction timer show “Going” just before closing or resetting?
It is in PennyAuctionSite.com’s interest (as well as in all Bidders’ interest) to make sure that every auction is closed securely and accurately.
As the timer reaches zero the technical platform, on which PennyAuctionSite.com runs, sends the server a request to make sure that
no other bids have been received. During this time the user sees “Going” instead of the auction timer. The duration, for which the user
sees “Going” on his/her screen, is dependent on the user’s CPU and the Internet connection.
* Is bidding forbidden during "Going" time?
It is not forbidden but take into consideration that "Going" time may last 1-6 seconds.
* How much does 1 bid cost?
One bid costs 1 credit.
* If I buy 20 credits, do I have to use them all in the same day that I bought them?
No, credits don't expire.
* I bought some credits, but I haven't been added on to my account?
Processing time can be up to 10 minutes. If you still haven't received your credits after 10 minutes, contact our support.
* What does "Bid begins after 1h 18min" in the item description box mean?
It means the auction will become active after 1 hour and 18 minutes.
* I created an account but I haven't received an activation email?
Please note that you don't have to wait for the activation email. You can now login and start bidding (Please enter your user data to the
box on the top right corner).
* How many auctions can I win in a month?
You can win up to 5 auctions. If you win an sixth one, you will lose the right to buy the product, and it will be put up for auction again.
* Is it possible to cash in the bids from my bidding account?
You cannot cash in the bids from your bidding account. Bids are only ment to be used at PennyAuctionSite.com.
* I live outside the United States and Canada, can I bid? PennyAuctionSite is available worldwide! All items are shipped for free!
* Can I get a refund for unused bids?
Purchased bids are non refundable and hence users should only buy as many bids as they are comfortable
spending on PennyAuctionSite.com.
* Is it possible to bid on the same item more than once?
Yes, the amount of bids placed on one item is not limited.
* Is it possible to bid on multiple items simultaneously?
Yes, the amount of items open for bidding simultaneously is not limited.
* Are your payment options secure?
Yes, our payment options are safe and secure as well as officially approved. We use high-security encoding (SSL) to protect
your payment details when processing the online payment.
